Consumer Protection
We expose unfair and dishonest business practices and help New Yorkers become smarter consumers through consumer guides, surveys and alerts.
Have a question, or just want to discuss options?
Get in touch with us
Get in touch with us
Publications & Projects View more publications
Ranking Banking scorecards
State Sen. Franz Leichter, Office of the NYC Public Advocate
Scorecard annually ranked New York's banks based on account fees and deposit interest rates. Helped New Yorkers get the best banking deal.
Highway Robbery
Office of the NYC Comptroller
Documented how New York's auto insurers earned the highest auto insurer profits in the nation and called for a $1.5 billion reduction in insurance premiums. Premiums were subsequently reduced.
The Consumer Bible - 1001 Ways to Shop Smart
Workman Press
Ralph Nader called this book, "a giant peace-of-mind reference." Co-authored with Mark Green and Nancy Youman.
what we can do
- Investigative reports
- Consumer guides
- Regulatory actions
Testimonial
"As my Deputy Public Advocate for Research & Investigations, Glenn wrote dozens of investigative reports on issues of importance to all New York consumers, from how energy suppliers spiked summertime electric rates to excessive profits being made by New York's auto insurers."
Mark Green
NYC Public Advocate, 1994-2001
Who we have worked for
- Office of the NYC Public Advocate
- NYC Department of Consumer Affairs
